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Salesforce Certified-Business-Analyst premium VCE file, real Certified-Business-Analyst questions and answers

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Salesforce Certified Business Analyst Exam is a challenging and rewarding certification program for professionals who want to demonstrate their expertise in Salesforce technology and their ability to effectively analyze business requirements. Salesforce Certified Business Analyst Exam certification is highly valued by employers and can be a great way to enhance your career prospects in the Salesforce ecosystem.

Salesforce Certified Business Analyst certification exam is a challenging exam that requires candidates to have a deep understanding of Salesforce functionalities and business analysis concepts. It is a proctored exam that consists of 60 multiple-choice questions, and candidates have 105 minutes to complete it. Certified-Business-Analyst Exam is available in English and costs $200 for each attempt. Candidates are required to achieve a passing score of 63% to earn their certification.

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Salesforce Certified-Business-Analyst (Salesforce Certified Business Analyst) Certification Exam is not an easy exam to pass. It requires a lot of study and preparation. Candidates need to have a good understanding of Salesforce and its various components. They also need to be able to apply their knowledge to real-world scenarios. Certified-Business-Analyst Exam is designed to test a candidate's ability to analyze business requirements and design solutions using Salesforce.

Salesforce Certified Business Analyst Exam Sample Questions (Q158-Q163):

NEW QUESTION # 158
Universal Containers wants to streamline a complex business process. The business analyst (BA) assigned to the Service Cloud project is creating a business process map of the existing process. The BA is having difficulty documenting the process because there is disagreement among the stakeholders about the steps that are being followed.
Which recommendation should the BA make to help the stakeholders reach agreement about the process?

A. Brainstorm ideas to make the process more efficient.
B. Refer to the Responsible, Accountable, Consulted, informed (RACI) chart to determine who is accountable.
C. Focus on the inputs and outcomes of the current process

Answer: C

Explanation:
This answer suggests focusing on the inputs and outcomes of the current process as a recommendation that the BA should make to help the stakeholders reach agreement about the process after creating a business process map of the existing process for streamlining a complex business process at Universal Containers.
Inputs are the resources or information that are needed to start or perform a process. Outcomes are the results or outputs that are produced or delivered by a process. Focusing on the inputs and outcomes of the current process can help the BA to identify and align what is required and expected from each stakeholder involved in the process, and to resolve any discrepancies or conflicts among them. References: https://trailhead.salesforce.
com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-process-mapping-to-understand- your-business

NEW QUESTION # 159
A business analyst is working with a new customer on a Sales Cloud implementation. The executive sponsor for the project is new to the company and their role as VP. The sponsor has inherited functional requirements from the previous VP that were gathered 9 months ago. The project start date has yet to be defined. The sponsor wants to use the inherited requirements in lieu of a traditional discovery process.
What is the largest risk with this approach?

A. The previous VP's requirements may differ from those of the new executive.
B. The previous VP's requirements are outside of the Salesforce framework.
C. The previous VP's requirements fail to meet current formatting standards.

Answer: A

Explanation:
This answer points out that the previous VP's requirements may differ from those of the new executive as the largest risk with this approach of using the inherited requirements in lieu of a traditional discovery process for a Sales Cloud implementation. Requirements are statements that describe what a solution must do or have to meet the needs and expectations of the stakeholders or users. Requirements may change over time due to various factors, such as business goals, market trends, customer feedback, or stakeholder preferences. Using the previous VP's requirements without validating them with the new executive may result in a solution that does not align with their vision, strategy, or value proposition. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-user-stories

NEW QUESTION # 160
Universal Containers has planned an initiative to assess its Salesforce org to identify areas of risk and has asked the business analyst (BA) to provide an analysis of its current state. The BA will utilize Salesforce Optimizer for the assessment.
How should the BA use the output from the tool?

A. Identify top project priorities.
B. Verify Lightning page loading time.
C. Understand the project scope.

Answer: A

Explanation:
The business analyst should use the output from the Salesforce Optimizer tool to identify top project priorities.
Salesforce Optimizer is a tool that analyzes a Salesforce org and provides recommendations and best practices for improving performance, security, usability, and maintenance. Salesforce Optimizer generates a report that highlights any issues or risks in the org, such as unused fields, inactive users, complex sharing rules, etc., as well as suggests actions for resolving them. The business analyst should use the output from the Salesforce Optimizer tool to identify top project priorities by reviewing the report and ranking or ordering the issues or risks based on their impact, urgency, dependency, or value. The business analyst should also communicate and align with the stakeholders on the project priorities and scope. References:
https://help.salesforce.com/s/articleView?id=sf.optimizer.htm&type=5

NEW QUESTION # 161
A business analyst at Universal Containers is converting a requirements document into user stories for upcoming Manufacturing Cloud deployment. The first requirement is "finance needs a time tracking sys containers." Which option best represents the "IF component of the INVEST checklist to make a good user story from this requirement?

A. As a finance user, I want to know how long it takes to assemble a container so I can accurately report on container profitability.
B. As a finance user I want a Timesheet object implemented so I can accurately report on container profitability.
C. As a finance user, I want an Assembly Time field on the container cost record so I can accurately report on container profitability.

Answer: A

Explanation:
Explanation
The option that best represents the "I" component of the INVEST checklist to make a good user story from this requirement is B. As a finance user I want to know how long it takes to assemble a container so I can accurately report on container profitability. The "I" component stands for Independent, which means that the user story should be self-contained and not depend on or overlap with other user stories. Option B is independent because it focuses on a specific need and goal of the finance user, and does not rely on or affect other user stories. The other options are either dependent or irrelevant. Option A is dependent because it specifies a particular solution (Timesheet object) that may depend on or overlap with other user stories. Option C is irrelevant because it does not address the requirement of knowing how long it takes to assemble a container. References:
https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-user-stories/write-user-stories

NEW QUESTION # 162
Cloud Kicks is implementing cases to handle its growing volume of customer inquiries. The Business analyst (BA) on the implementation has 2 years of experience with Service Cloud. This is one of the user stories the BA wrote for the implementation:
A customer service representative wants to use Salesforce Macros to update notes and change the case stats to close to reduce the time spent on each case.
Which mistake did the BA make when writing this user story?

A. The story included feature- specific language.
B. The story explained the value to the user.
C. The incorrect persona was used in the story.

Answer: A

NEW QUESTION # 163
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